Providing support & resources to health professionals in need of a safe & secure environment

safehouse is an innovative educational tool aimed at pre-empting the kind of problems GPs and general practice staff have, which can finally lead to what is coming to be known as “under-performance.” In the modern world, it is hardly surprising that GPs and general practice staff can become stressed or occasionally “not cope” when they provide expert health advice and action for the public on a confidential one-to-one basis, essentially for all comers.

safehouse is a complete resource library for GPs and general practice staff and those who provide pastoral support focusing on practical advice for building supportive work environments. Self-help methods for personal resilience. Specific support for individual or colleague issues. Information relevant to all general practice roles, with targeted role-specific sections. Anonymity, security, and confidentiality guaranteed.

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Non-clinical Patient Management
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Explore Resources

Virtual support space for primary care workers

safehouse has a number of virtual rooms which offer information and resources corresponding to potential challenges/problem areas.

Each section contains written articles, guidance, scenario role plays and examples with a resource helper.

Open Resources Map
Introduction to the Safe House.
Tips for staying well and resilient.
Improving organizational culture and teamwork.
Role-specific advice for clinicians.
Guidance for leaders, including partnership issues.
Help for those feeling stressed or overwhelmed.
Support for those struggling to continue.
COVID-19 specific advice.
Index of suggestions.
Feedback area.

Support Portal

One-to-one confidential non-biased, non-judgemental support via our secure and confidential messaging system. Match with Advocates and get impartial advice on any topic.

Advocates are experienced practitioners from the LMC and the ICB, you can view their profiles and make contact when you are ready.
This can be anonymous if you wish.
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Contacts for Support & Advice

How to speak to a member of our team for support or coaching