Support Portal

One-to-one confidential non-biased, non-judgemental support via our secure and confidential messaging system. Match with Advocates and get impartial advice on any topic.

Advocates are experienced practitioners from the LMC and the ICB, you can view their profiles and make contact when you are ready.
This can be anonymous if you wish. This jointly LMC and CCG funded service supports Somerset GPs, Practice Managers and Nurses who are experiencing challenges in their professional life.

what is the support portal?

What is the Support Portal

For GPs, Practice Managers and Practice Nurses;
The following web pages provide information and access to the local group of Advocates. Advocates are experienced practitioners from the LMC and the CCG, and you can see their profiles and contact details. You can then decide if you wish to contact someone, and if so whom.

To avoid missed support portal replies please add support-portal@somersetsafehouse.co.uk to your safe senders email addresses list & check your spam folder for emails.
Confidentiality & Anonymity

Confidentiality & Anonymity

This service is provided with a complete awareness of the need for confidentiality, the portal is password protected and the data encrypted. We take this issue very seriously – within the portal there is a facility to exchange messages with an Advocate. Unless you mention your name, the Advocate cannot identify you. You can use an anonymous username, however your chosen email will be used to send and receive messages to your inbox as well as via the messaging portal.

We feel this is vital because of the great sensitivity of some of the challenges that GPs and general practice staff experience.

Please read our confidentiality statement here & our privacy statement here.

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Contacts for Support & Advice

How to speak to a member of our team for support or coaching