This area of the Safe House gives you some background regarding the origins of the Safe House, plus some reassurance on the levels of confidentiality you can expect from accessing the additional services on offer from the LMC.
There is much information included in the Somerset Safe House website that could be useful to anyone in any circumstance.
As a result of this we have decided to open the site for all to view. However, it must be noted that some of the information included in these pages is specific to certain professional groups and is designed to be helpful to them. I can assure you that, in attempting to be helpful to these specific groups, there is absolutely no intention to be dismissive of other groups and I hope that no offense is taken.
Please head to The Garden Shed to leave your comments there.
This area of the website is password protected as it offers tailored support for primary care staff working in this locality. Create a username and password by visiting the Support Portal.
This service is provided with a complete awareness of the need for confidentiality, the portal is password protected and the data encrypted. We take this issue very seriously – within the portal there is a facility to exchange messages with an Advocate. Unless you mention your name, the Advocate cannot identify you. You can use an anonymous username, however your chosen email will be used to send and receive messages to your inbox as well as via the messaging portal.
We feel this is vital because of the great sensitivity of some of the challenges that GPs and general practice staff experience.
The only possible and rare exception to this would be if something were clearly an immediate risk to patient safety. In such a case it would be mandatory for it to be shared with a member of the local Performance Advisory Group. Such an action would always be disclosed to the practitioner concerned.