Staff Room

Welcome to our Staff Room.

This area of the Somerset Safe House is designed to help understand that ever-present aspect of primary care – the way we get on together as professional teams. Our aim is to help you clarify the many issues which could be getting in the way of optimal working relationships and to offer suggestions which might contribute to greater harmony.

Emotional intelligence in Professional Relationships

Good relationships form the bedrock of a happy and fulfilled life. We are social beings and our social connectedness nurtures and supports us and strengthens our emotional stamina and wellbeing. Relationships take work and effort and care. If time and effort are put in from the outset, a firm foundation will be laid for future harmony. If relationships have already soured beyond a critical point, then it will take time, care and commitment to repair the damage.

Emotional Intelligence Resources

Relationship Basics

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What does this mean in everyday life?

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Steps to increasing Emotional Intelligence

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Emotional Intelligence in Practice

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Change

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How to run Productive Meetings

Learning is always happening. In order to maximise meeting outputs it should be common practice to agree ground rules for behaviour that are expected from each interaction. However, there is a difference of approach for the two types of meetings common in GP and GDP practices. These summaries give you some pithy hints:

How to run Productive Meetings

An Educational meeting for Drs & Nurses

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A Business Meeting for Partners

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Creating a Productive Team Culture

Creating a productive team culture in practice can be difficult, particularly when the environment is busy and stressful. If you are concerned about your team resilience you might want to try the following exercise to see whether you need to do some work here before moving on to more advanced culture setting.

Team Resilience Resources

Team resilience

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Culture Setting

What is culture? A simple definition is ‘all the ideas, customs and social behaviours of a particular population that are passed down from generation to generation because they are considered to be important’. In organisations this can be précised as ‘how things get done around here’.

Culture Setting Resources

Positive Culture

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Establishing clear shared objectives

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Working inter-dependently

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Meet regularly to review & improve

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Emotional intelligence in Professional Relationships

Emotional Intelligence Resources

How to run Productive Meetings

How to run Productive Meetings

Creating a Productive Team Culture

Team Resilience Resources

Culture Setting

Culture Setting Resources

Contacts for Support & Advice

How to speak to a member of our team for support or coaching